Email/Calendar Policy Changes

With the new email/calendar system scheduled to launch after the break week in October (Oct. 22 -26), we would like to give you a heads up as to some of the changes that will be employed once the new system is in place.

Maximum File Size

Under the new system the maximum size of an email you can send or receive (including attachments) is 25MB. If you are a user who typically sends or receives large files, you should start considering other ways distribute large files—network shares, FTP, and SharePoint are some alternatives that Sheridan staff have at their disposal. If you have questions or concerns, contact the IT help desk and we can help you determine the best solution for distributing and/or receiving large files.

Mailbox Quotas

Users’ email boxes will now have an enforced quota of 10GB. If you believe that 10GB will not meet your needs, contact helpdesk@sheridanc.on.ca so we can ensure you have the storage space you require.

Automatic Trash Retention Policies

Users' trash folders will be emptied at regularly specified intervals. Specific information will be available as we move closers to the cut-over date, but you should be aware that moving forward, email in your trash folder will no longer sit there indefinitely.

Clean Up Your Inbox

Once again, in order to meet the project demands it would really help us out if you could do some clean up by deleting any old, unwanted, or unneeded email prior to the October migration period. Some tips for managing your email are available here.

Questions, Concerns, Feedback

Your feedback is always welcome. Any questions or concerns you may have can be directed to emailproject@sheridanc.on.ca.