[updated April 30, 2020] With significant changes to Sheridan's working environment brought about by the COVID-19 pandemic, we've put together this collection of resources for employees who are working remotely.
Also be sure to check out our Tips for Keeping Secure while Working Remotely.
Cisco Jabber puts your Sheridan phone extension on your computer and delivers instant messaging, voice and video calls, voice messaging, desktop sharing, and conferencing. All Sheridan employees who currently have a desktop phone or mobility extension have already been provisioned with Jabber accounts. If you run into issues or if you do not have a Jabber account, but would like one, contact the IT Service Desk.
The Jabber desktop app can be downloaded from AppsAnywhere.
The Webex desktop app allows you to start and join meetings quickly and easily. You can schedule, start, and join meetings from your desktop, the Webex web interface, or directly from Microsoft Outlook.
While there is no account required to attend a Webex meeting, Sheridan employees will need to request a Webex account in order to schedule meetings* (accounts are no longer automatically provisioned). To get your account, go to getwebex.sheridancollege.ca. Note that it takes about an hour for your Webex account to become active after your request is fulfilled.
If you have trouble claiming your account or have further questions, contact the IT Service Desk at email@example.com or call ext. 2150.
Visit the Webex Meetings page via the link below for details about installing the app; scheduling meetings; usage guides and more.
Sharepoint Online is a cloud-based service that enables you to collaborate with colleagues. With Sharepoint, you can access internal sites, documents, and other information from anywhere—at the office, at home, or from a mobile device. Launch Sharepoint Online from the Office 365 app launcher with a single click.
Contact the IT Service Desk at firstname.lastname@example.org or call 905-845-9430 ext. 2150.
Sharepoint Online and other Office 365 apps and resources are available by logging into office.sheridancollege.ca
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. Teams are made up of channels. Each channel is typically built around a faculty/department name or topic. Channels are where you hold meetings, have conversations, and work on files together.
You can reach the IT Service Desk at email@example.com or call 905-845-9430 ext. 2150.
MS Teams can be downloaded from AppsAnywhere.
Visit the MS Teams page for more details about using Teams, including links to quick start guides, instructor led training resources, and more.
OneDrive provides each Sheridan user with 1TB of online storage space. To start using your Sheridan OneDrive Online service visit office.sheridancollege.ca and login with your Sheridan credentials to access your OneDrive Online account.
We encourage you to move any files you need to access and/or share to your OneDrive for the easiest access from multiple locations and devices.
Outlook on the Web is the quick and easy way to get your Sheridan email without installing or configuring any additional software. Simply use your web browser to connect to your email.
For other email options, including desktop and mobile app configuration guides, visit the link below:
If you need to connect to enterprise applications remotely, like one of those listed below, you will need a VPN (virtual private network) client app.
Cisco Anyconnect offers Sheridan employees secure access to campus resources that would normally not be available off-campus. This VPN client uses advanced encryption and tunneling to create a private network connection to the Sheridan network over the Internet. This effectively places your remote computer directly on the Sheridan network.
AppsAnywhere is Sheridan's software distribution portal and provides all Sheridan employees and students with an easy way to access software, on demand, through a web browser.
Adobe CC is available to Sheridan employees to install on up to two devices and includes applications like Photoshop, Illustrator, Dreamweaver and more. Visit the AppsAnywhere portal to get Adobe CC.
CrowdStrike Falcon is a next-generation antivirus product for Windows users, using a combination of artificial intelligence, behavioral detection, machine learning algorithms, and exploit mitigation, to protect against known and unknown threats. The agent on user's computers is extremely lightweight, consuming 1% or less of CPU.
Office 365 is a complete suite of software tools for things you do most, and features apps such as Word, Excel, Powerpoint, One Note, and Outlook. Go to office.sheridancollege.ca to access your subscription.
* users who received laptops for remote work during the COVID-19 crisis will need to activate their Office apps
If you have questions or concerns about any of the remote tools mentioned on this page, please contact the IT Service Desk at ext. 2150 or send email to firstname.lastname@example.org.