IT Services
Voice, Video & Collaboration Tools

Phantom Voicemail Boxes

Available to

  • Active Sheridan employees


About Phantom Voicemail Boxes

A phantom voicemail box is an extension and voicemail without an assigned desktop telephone. It is often referred to as a hanging voice mailbox. It can be reached by dialling the associated extension just like a desktop telephone. Callers will immediately by routed to the voice mailbox to leave a message.

Features & Benefits

  • Part-time employees who do not have physical phones can still receive voicemail messages from customers, external contacts and other college employees

  • Can be accessed from any phone, on or off campus


Phantom voicemail boxes are available to any Sheridan employee that does not have an assigned desktop telephone, typically part-time staff and faculty.

Getting Started

To request a Phantom Voicemail box…

Contact the IT Service Desk indicating the following:

  • First and Last name of user
  • Network username
  • Department/Faculty
  • Campus

Access your Voicemail box

Support & Resources

In Person Support

Available at the IT Service Desk.

Phone or Email

Call the IT Service Desk at ext. 2150 or send email to