sheridan
IT Services
Voice, Video & Collaboration Tools

Installing & Using Cisco Jabber

[updated March 18, 2020] Cisco Jabber puts your Sheridan phone extension on your computer* and delivers voice and video calls, voice messaging, desktop sharing, and conferencing. Text messaging is also available but functionality is limited and is not in real time.

Note: regardless of your location, all calls started through Jabber originate from an Oakville telephone exchange.

* Please note that our current focus is on delivering the Jabber desktop app at this time. We be looking to delivering functionality for Jabber mobile apps (iOS/Android) in the future.

Getting Started

Jabber Accounts

All Sheridan employees who currently have a desktop phone or mobility extension have already been provisioned with Jabber accounts. If you run into issues or if you do not have a Jabber account, but would like one, contact the IT Service Desk.

Download the Jabber app

Go to Sheridan's AppsAnywhere page to download and install the Cisco Jabber desktop app.

Usage Guides

Jabber for Windows

Jabber for Windows


Jabber for macOS