sheridan
IT Services
Support & Training

Classroom Support

About Classroom Support

Available to

  • Sheridan Employees
  • Guest speakers/lecturers

Requirements

Service Desk technicians can be dispatched to Sheridan classrooms and other academic spaces to provide in-person technical support.

Key Features

  • expedites resolution of Instructional technology equipment issues

  • minimizes the impact of technology issues on learning & presentation experiences

Service Conditions

  • users are responsible for ensuring that any personal devices they may be using are compatible with Sheridan's instructional technology equipment

  • the IT Service Desk does not provide adapters, dongles or cables – these can be purchased from your local campus bookstore or electronics retailers

Hours of Availability

Classroom support is available Monday - Friday from 7:30 a.m. until 10 p.m. (holidays excluded).

Requesting Support

Support Hours

  • Monday - Friday from 7:30 a.m. until 10 p.m. (holidays excluded)

Call for Support

Desk-side support can be requested via telephone by calling extension 2150.

Click to Chat

Click-to-Chat is always accessible from the IT home page.

Email

If you require immediate assistance we recommend you contact the Service Desk via telephone or online chat. If you want to report a technology issue but your concern is not urgent send email to servicedesk@sheridancollege.ca.