Creative Cloud gives you access to the world's best creative apps for design, web, video and photography — all right on the desktop — along with seamless ways to share and collaborate.
Students in participating programs will enjoy the widest selection of software and services including exclusive access to online services, storage, mobile apps and enhanced collaboration tools.
Sheridan students are eligible to receive a license for select applications from the Adobe CC software suite for use on a personal computer.
Available software includes:
Sheridan students in participating programs will enjoy the widest selection of industry leading software and services including exclusive access to online services, storage, mobile apps and enhanced collaboration tools. With Adobe CC, you can:
Available software includes:
AEM Mobile and Adobe Stock services are also available to students in select academic programs.
Sheridan's Adobe Enterprise license will allow you to install Adobe CC on up to two personal devices. You will also need this license if you plan on accessing Adobe applications from Sheridan's shared academic computers like those found in the Learning Commons and computing labs.
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The easiest wasy to get Adobe apps, manage updates and access your Adobe services is through the Adobe Creative Cloud Desktop app.
Creative Cloud desktop applications are available on both Windows and Mac PCs in Sheridan's open-access computing labs, including those found in the Learning Commons. Certain online features may not be available on open-access devices.
Users who want to access Adobe Creative Cloud (CC) apps from a Windows-based lab computer or podium PC will now be required to provide their enterprise credentials to use the apps*. We strongly recommend you use the Creative Cloud Desktop app to manage your log-ins to Adobe CC apps on lab machines.
* This change will be implemented on shared Apple computers found in labs and classroom podiums in the Fall of 2019.
Avoid file compatibility issues when using lab computers or podium PCs for your work. If you want to be able to edit the work you create in Creative Cloud apps both in the lab and on your own machine, be sensitive to the software version you are using.
If you have problems with your account, accessing your license or installing the software please contact the IT Service Desk. You can also refer to the following resources for support:
Adobe has several ways to manage user identities with Creative Cloud. If you have previously obtained a license from OnTheHub (or have previously paid for a license) you were signing in with an "Adobe ID".
Effective November 2017, Sheridan College began providing licenses via Enterprise ID. This ID type employs single sign-on by utilizing your Sheridan College user account.
No. Your Adobe license will continue to work while you are an enrolled student (even through co-op terms). Current students should never provide their credit card information to Adobe. Your license is covered by our Enterprise agreement. If you are being asked to pay, please verify that you are logging in with your Enterprise ID (and not an Adobe ID).
There is a grace period of one term for students who have graduated or withdrawn from the college. For example, licenses for students who graduated in April will expire during the last week of August. Students will also be notified of their license expiration via email. Students who have left Sheridan can also can start a new subscription directly with Adobe if they wish to continue using the software. If applicable, students are able to migrate files stored in the Adobe Cloud from an Enterprise account to an Adobe ID account.
Users who have previously used a Sheridan College email address to create an Adobe ID may experience issues when trying to activate their Enterprise ID. To avoid any potential issues, you can change your Adobe ID email address to a personal email address (e.g. Gmail/Hotmail). Here is how:
When you sign in with your Enterprise ID, you are essentially signing into a new account. As such, data associated with your existing Adobe ID account (such as design library, fonts, files etc.) will not automatically transfer over. Files that are saved onto your computer are not impacted. However, data remains available with the existing Adobe ID account and can be manually migrated if needed.
For more information about how to migrate this data see Manual Asset Transfer on the Adobe website.
You can log in to your new Enterprise ID at any time but your current Adobe ID license (if you acquired one from OnTheHub) will continue to be active until the 12 month subscription period expires. For example, if you received your Adobe redemption code from OnTheHub on February 1, 2017, your license would continue to work until January 31, 2018. Once the current license expires the Adobe ID will no longer have license rights and any associated software will revert to trial mode.
In order to access the latest software and services, it is recommended that you switch over to your new Enterprise ID account. See the Acquiring the License & Accessing Software/Services on the About Adobe CC tab for details.
You can activate your Creative Cloud license on up to two computers but can only use the software on one computer at a time. The software can also be installed on your College-owned device (if applicable).
You can activate your Creative Cloud individual subscription on up to two computers at a time (note that the software can only be used on one computer at a time). If you have activated two computers and need to activate a new computer (for example, in the case of a lost or damaged device), you will need to first deactivate one of your other computers.
For more information about how to deactivate a device see Activate and deactivate Adobe Creative Cloud apps on the Adobe website.
Before you start downloading and installing the Creative Cloud apps on your new computer, make sure that Creative Cloud is deactivated on the computers you no longer want to use.
For more information see How do I install Creative Cloud apps on a new computer? on the Adobe website.
If you cannot sign out of Creative Cloud because the computer or device is no longer available, deactivate the computer or device from your Account page.
Once the computer or device is deactivated, you are signed out of Creative Cloud. You can then sign in to Creative Cloud from your new computer. Remember, you can only have two devices activated at any time. Make sure that you have only signed in to your Adobe apps on one other device before signing in (activating) on a second device.
For further details see Activate and deactivate Creative Cloud apps on the Adobe website.
The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is still active when the last verification happens, the software status refreshes to run for at least 99 days offline. The software still reminds you to connect to the Internet during this time. These reminders can be suppressed until the last 30 days, when a daily message prompts you to go online and refresh the software status.
For more information please see Internet connectivity, offline grace period, and reminders on the Adobe website.
You can continue using your current version of the product and can decide when and if you want to install a new release.
Be sensitive to file compatibility issues if you are also using lab computers for your work. If you want to be able to edit the work you create in Creative Cloud apps both in the lab and on your own machine, it’s important to use the same version of the software. See Managing Creative Cloud App Versions for further details.
Only students in select programs and Sheridan employees have access to Adobe Mobile Apps.
Yes, you can access your files by logging into your account on the following website: https://assets.adobe.com
There are no restrictions on the file types you can store in Creative Cloud.
Any files that stored in the cloud will not be maintained once you are no longer an active user. Before you leave the College, please ensure that you save the necessary files by downloading the files from the cloud onto your computer’s hard drive.
For more information see Manual Asset Transfer on the Adobe website.