IT Services
Information Security

What to Do if You Have a Computer Virus

virus protectionYou will need to run antivirus software to clean your machine. Confirm that you have the most up-to-date virus definition files, then run the virus checker. It should remove or quarantine the virus(es). If it is unable to remove the virus, your machine may need to be booted in safe mode.

Booting Your Computer in Safe Mode with Networking (Windows)

If none of the above resolves the problem or you are not sure how to do these things, follow the instructions below.

Student Machines Infected with a Virus

Staff Machines Infected with a Virus

Call the IT Service Desk at 905-845-9430 ext. 2150 for assistance.