[updated July 20, 2020]
Use Sheridan provided resources including your Sheridan email account and cloud storage (OneDrive). Ensuring that college data stays on our services helps protect student and employee privacy, as well as allowing IT to better support you.
Use the Cisco AnyConnect VPN client to connect securely to campus-only resources like network shares or restricted servers.
Cybercriminals are taking advantage of the pandemic and sending emails about COVID-19, working remotely, government aid, CRA refunds etc. Sheridan IT will NEVER send you an email asking you to divulge account details, or with links asking you to log into your account. It is highly recommended that you complete the Cybersecurity Awareness training that is available to all Sheridan employees.
For more information about phishing, see Phishing Messages: Don't Get Hooked
Be aware and keep track of everything that contains work data, including your computer, phone, portable hard drives, USBs, notebooks, and printouts.
Your home wireless network should utilize WPA2 encryption. Set strong, unique passwords on your networking equipment and on any personal devices you may be using to access College information (never use default or easy to guess passwords). A password manager can help to securely store all of your passwords. See The Risks of Using One Password for Everything for more information.
Make sure you keep your software and operating system up-to-date by installing the latest updates.
Ensure you are running up-to-date antivirus software. If you need protection, CrowdStrike Falcon Antivirus is available to Windows users via AppsAnywhere. Microsoft Defender is built in and included with recent versions of Windows; enable it if you are not using other antivirus software.
Using public Wi-Fi is not recommended. If you do need to leave home to gain access to an Internet connection, do not access any sensitive Sheridan data that could put our student and employee information at risk. (e.g. grades, financial records, medical records etc.)
In the event of a loss or theft of a device report the incident immediately to the IT Service Desk.
For any questions or concerns regarding any of the tips above, please contact IT service Desk at firstname.lastname@example.org or call 905-845-9430 ext. 2150.