Information Security

Beware of Malicious Voicemail Emails in Circulation

[February 5, 2018] Sheridan is committed to providing users with a safe and secure computing environment that protects Sheridan’s electronic resources and the privacy of individuals against increasingly sophisticated phishing attempts, spam and malware.

Please be advised that there are currently malicious voicemail emails in circulation. If you receive an unexpected voicemail email, the email could have a malicious link or attachment. Always exercise caution when receiving unsolicited or unexpected emails. Avoid following links and opening attachments. Go with your gut. If an email seems fishy, it probably is. If in doubt, check with the Service Desk and/or listen to your voicemail on your phone instead. For more information on phishing attacks, please read: Phishing Messages: Don’t Get Hooked

Example of a Fake Malicious Voicemail Email Image

Top 5 Ways to Spot Legitimate Sheridan Voicemail Email Messages:

• All Sheridan voicemail email file attachments are named: VoiceMessage.wav;
• All Sheridan messages are addressed to you: userid@unityconn-pri.sheridanc.on.ca;
• External calls always come from: unityconnection@unityconn-pri.sheridanc.on.ca;
• External calls contain the external telephone number in the subject line; and
• Most of all, if the voicemail email you’ve received is missing these elements it’s not from the Sheridan voicemail system and likely fake.

Example of a Legitimate Sheridan Voicemail External Caller Message Received as an Email Attachment.

Example of a Legitimate Sheridan Voicemail Internal Caller Message Received as an Email Attachment.

Questions or Concerns?

If you believe your Sheridan computer is infected by ransomware or other malware, contact the IT Service Desk immediately by phoning ext. 2150.