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How to Clear your History, Cache & Cookies

If you encounter problems accessing a website or web-based service, it is sometimes necessary to clear your cache and cookies.

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Internet Explorer (v. 11): How to Clear Your History, Cache and Cookies

  1. Go to the Tools menu and select Safety and then Delete Browsing History…
    Internet Explorer - Tools Menu

  2. Check the box beside Temporary Internet files and website files (these are your cached files).
    check the box beside Cookies and website data.
    check the box beside History.
    Internet Explorer
  3. Click the Delete button. Your cache and cookies have been cleared.

Internet Explorer (v. 8): How to Clear Your History, Cache and Cookies

  1. Go to the Safety menu and select Delete Browsing History…
    Internet Explorer - Tools Menu

  2. Click the checkbox beside Temporary Internet Files (these are your cached files).
    Click the checkbox beside Cookies.
    Click the checkbox beside History.
    Internet Explorer
  3. Click the Delete button. Your cache and cookies have been cleared.


Safari: How to Clear Your History, Cache and Cookies

  1. Go to the Safari menu and select Clear History
    Safari: Clear History
  2. Select the time span of history to be deleted, e.g. today and yesterday.
    clear history popup
  3. Click the Clear History button. Your history, cache and cookies for the specified time span have been cleared.

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