sheridan
IT Services
Email & Calendar

Employee Email & Calendar

Available to

  • Sheridan Employees

Requirements

  • must be a Sheridan employee and adhere to the guidelines set out in Sheridan's Acceptable Use Policy

  • must have an employee network account, including a Sheridan username and password (created during the onboarding process).

  • If you are part-time faculty or part-time staff, your manager or his/her designate will need to contact the IT Service Desk to request an email account for you (once a Sheridan employee number has been created for you).

About Employee Email & Calendar

Sheridan offers employees comprehensive email and calendar tools powered by Microsoft Exchange. The assignment of a personalized email address and mail box is part of the account creation process when employees are on-boarding at Sheridan.

Key Features

  • Email: email can be accessed through a number of desktop clients and mobile apps or via the Outlook Web App. See the Email & Calendar Resources tab for details.

  • Calendaring: manage your schedule and view the free/busy time of your colleagues to better manage appointments and meetings.

  • Address Books: access Sheridan's employee directory and/or manage your own contact lists from one place.

  • Tasks: create and assign tasks from start to finish that can be integrated with email notification.

Things to Note

  • Quota: employee mail boxes have an enforced quota of 10GB. If you believe that 10GB will not meet your needs, contact servicedesk@sheridancollege.ca so we can ensure you have the storage space you require.

  • Attachment Sizes: the maximum attachment size a user can send or receive is 25MB.

  • Retention: items in a user's trash folder that are more than 30 days old will be automatically removed. You will have an additional 30 days before the item(s) will be permanently deleted. To recover a deleted item in Outlook or the Outlook Web App (OWA) right click on the 'deleted items' folder and choose 'recover deleted items'.

Getting Started

Your Sheridan account can be accessed with a web browser and/or with desktop or mobile apps. See Email & Calendar Resources for configuration guides and other helpful information.

Email & Calendar Resources

Reference & Training Resources

Resources for Windows Users

Email Client Configuration Guides

* formerly known as OWA (Outlook Web App)

General Reference Guides

Sheridan Email Signature Generator

Outlook Reference Guides

Resources from lynda.com

To access the courses below you will need to authenticate with your Sheridan user name and password.

Outlook on the Web

Outlook 2016

Outlook 2013

Resources for Mac Users

Email Client Configuration Guides

* formerly known as OWA (Outlook Web App)

General Reference Guides

Sheridan Email Signature Generator

Apple Desktop Apps (Mail, Calendar, etc.)

Microsoft Apps (Outlook 2011, OWA, etc.)

Resources from Apple

Resources from lynda.com

To access the courses below you will need to authenticate with your Sheridan user name and password.

Anti-Spam Resources

Canadian Antispam Legislation: A Guide for Sheridan Employees

CASL is the Anti-Spam Legislation that came into effect in Canada on July 1, 2014. It affects all Colleges and Universities and as email users we are all individually responsible for compliance. CASL is complex legislation – each of us must understand the basic rules and ask for help if unsure about whether an email might be covered.

Sheridan's Legal department has put together a series of documents to help employees understand what kind of messages CASL applies to and the steps we need to take when sending commercial messages.

Email Spam & Virus Filters

Troubleshooting Email Problems

In order to troubleshoot email problems related to spam and/or viruses you may be asked to provide a copy of the original message to the Service Desk with full header information and/or send the message as an attachment.

Support

In Person Support

Available at the IT Service Desk.

Phone or Email

Call the IT Service Desk at ext. 2150 or send email to servicedesk@sheridancollege.ca.