IT Services
Accounts & Access

Sheridan Alumni Password Change Policy*

[updated October 13, 2021] Sheridan alumni who utilize their Sheridan email accounts are now required to change her/his password every 365 days. After changing your password, you will need to update the saved Sheridan passwords on any and all devices that you use to access your Sheridan email account.

Changing Your Password

How will I know when I have to change my password?

You will receive email notification 20 days prior to your password expiring. Failure to reset your password within the 20 day period can result in you being locked out of your account. Below is a sample of the email notification you will receive when your password expires:

SUBJECT: *First* Password Expiry Reminder

Passwords must be changed every 365 days and the password for your Sheridan account is nearing expiry. In order to continue uninterrupted access to your account, please change your password as soon as possible.

Password change instructions can be found on the IT website at:

Instructions to recover your password are also available on the linked site.

If you do not change your password, you will receive two subsequent email reminders – one per week for the next two weeks. One week after the third reminder you will lose access to your account if your password has not been changed.

To regain access please use the password reset utility found on the AccessSheridan login page. If you require assistance changing your password, contact the IT Service Desk at 905-845-9430 ext. 2150.

Thank you,
IT Security

If you require any assistance please contact the Alumni Office at 905-815-4078.

How do I change my password?

Choosing a Secure Password

The following rules must be followed when choosing your Sheridan password:

  • Cannot be your Sheridan ID number
  • Must be between 8 and 32 characters long
  • Cannot contain your username
  • Must contain 3 of the following 4 character types: upper case alphabetic, lower case alphabetic, numeric, and symbols
  • Must not contain 4 or more characters in sequence. (e.g. qwert, 3456, ghij)
  • No more than 3 numeric digits consecutively. (aF483nc# is okay, aF4836nc# is not)
  • Only 1 pair of repeated characters (non case-sensitive). (gJ5dd84$ is ok, gJdDd84$ and gg5dD84$ are not)
  • Must not be found in a dictionary check of approximately 1.4 million words

If you have further questions or concerns, please contact the IT Service Desk at extension 905-845-9430 ext. 2150 or email

* This policy does not apply to current Sheridan students.