IT Services
Accounts & Access

Alumni Accounts

About Alumni Accounts

Available to

  • Sheridan Alumni


As Sheridan alumni, former students can continue to enjoy the benefits of their Sheridan network account.

Key Features

Your Sheridan user account provides you with many benefits, including:

  • life-long access to your Sheridan email account

  • access to AccessSheridan and MyStudent Centre where you can access transcripts, grades and other information associated with your student record


Alumni users must change their password at least once per year.

Password Changes/Forgotten Passwords

In-Person or via Telephone

If you are unable to change/reset your password using one of the self-service methods described above you can call or visit the IT Service Desk for assistance. See the Support tab for details.


In Person Support

Available at the IT Service Desk counter. Government-issued photo ID will be required.

Phone Support

If you are unable to visit the IT Service Desk counter, you may call the Service Desk, Monday to Friday from 7:30 a.m. - 10 p.m. to request a password change. Due to security reasons we are unable to give out usernames and passwords by email or via online chat.

IT Service Desk

  • From the Brampton calling area: 905-459-7533 ext. 2150
  • From the Hamilton calling area: 905-681-4611 ext. 2150
  • All other calling areas: 905-845-9430 ext. 2150
  • Internal callers: dial ext. 2150