What the Tech is Going On/
The Informant
News & Updates from Information Technology for Sheridan Employees • Fall 2019

Over the past 6 months…


230

Wireless access points installed at Trafalgar's Residence #2

500+

Wireless access points replaced across all campuses

53

Number of classrooms outfitted with wireless presentation capabilities

475

Number of room-access card readers replaced across all campuses

250

Number of card readers replaced on printers across Sheridan

30,524

Number of IT support cases created

15,240

Calls to the Service Desk

14,935

Calls to Sheridan's directory assistance

18,318

Inbound emails to the IT Service Desk

3159

Number of support chat sessions

Have Questions or Need Support?

servicedesk@sheridancollege.ca
905-845-9430 x2150