Fall Term Service & Support
Online, in-person, or over the phone, Sheridan's IT department has a variety of support mechanisms to get you connected to Technology at Sheridan.
IT Tech Essentials
From network access and printing, to installing software and accessing your Sheridan email, the IT Tech Essentials page is a great starting point for new employees and students who want to quickly access Sheridan's most vital technology resources.
The IT Service Catalogue
From network access and printing, to installing software and accessing your email, the IT Service Catalogue is your starting point for connecting to technology resources and services at Sheridan.
The IT Service Desk
The IT Service Desk is your central point of contact for the analysis and resolution of problems and queries relating to information technology at Sheridan.
IT to Offer Tech Support on Saturdays During Start-of-Term
IT Services and the IT Service Desk will be offering classroom support on select Saturdays in September during start of term.
Classroom Support will be available exclusively via phone or email from 8:30 a.m. to 12:30 p.m. on the following dates:
- Saturday, September 14
- Saturday, September 21
- Saturday, September 28
IT Support Specialists will be available at each campus to address classroom issues if they arise. The IT Service Desk can be reached via phone and email using the contact info provided below.
The technical staff based at the IT Service Desk counter locations at the Davis, Hazel McCallion and Trafalgar Road Campuses provide walk-in support to students in Mobile Computing programs and to faculty and staff who use technology in Sheridan's teaching and learning environment.
- Monday - Friday: 7:30 a.m. - 8 p.m.
- Davis Campus (Brampton) : Room B195
- Hazel McCallion Campus (Mississauga) : Student Learning Commons (A-202)
- Trafalgar Road Campus (Oakville) : Student Learning Commons (C-Wing, lower level)