What the Tech is Going On?

Fall Term Service & Support

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Online, in-person, or over the phone, Sheridan's IT department has a variety of support mechanisms to get you connected to Technology at Sheridan.

Online Resources

IT Tech Essentials

From network access and printing, to installing software and accessing your Sheridan email, the IT Tech Essentials page is a great starting point for new employees and students who want to quickly access Sheridan's most vital technology resources.

The IT Service Catalogue

From network access and printing, to installing software and accessing your email, the IT Service Catalogue is your starting point for connecting to technology resources and services at Sheridan.

The IT Service Desk

The IT Service Desk is your central point of contact for the analysis and resolution of problems and queries relating to information technology at Sheridan. 

IT to Offer Tech Support on Saturdays During Start-of-Term

IT Services and the IT Service Desk will be offering classroom support on select Saturdays in September during start of term.

Classroom Support will be available exclusively via phone or email from 8:30 a.m. to 12:30 p.m. on the following dates:

 IT Support Specialists will be available at each campus to address classroom issues if they arise. The IT Service Desk can be reached via phone and email using the contact info provided below.

Online Chat, Phone or Email

Online Chat, Phone

  • Monday - Friday: 7:30 a.m. - 10 p.m.


  • Internal Callers: ext. 2150
  • External Callers
    • 905-845-9430 ext. 2150 (Oakville/Mississauga
    • 905-459-7533 ext. 2150 (Brampton)


Online Chat

In-Person Support

The technical staff based at the IT Service Desk counter locations at the Davis, Hazel McCallion and Trafalgar Road Campuses provide walk-in support to students in Mobile Computing programs and to faculty and staff who use technology in Sheridan's teaching and learning environment.

  • Monday - Friday: 7:30 a.m. - 8 p.m.
  • Davis Campus (Brampton) : Room B195
  • Hazel McCallion Campus (Mississauga) : Student Learning Commons (A-202)
  • Trafalgar Road Campus (Oakville) : Student Learning Commons (C-Wing, lower level)

IT Service Appointments

Sheridan staff and students can schedule IT service appointments to deal with technology issues that require a bit more time and effort to address.

For complete details, see IT Service Appointments

Have Questions or Need Support?

905-845-9430 x2150