IT News

Clarification RE: Sheridan Sun Article

Robbery on trails near Trafalgar Campus

[Nov. 21, 2014] In the November 20 – 26, 2014 issue of the Sheridan Sun, an article titled Robbery on trails near Trafalgar Campus was published. We would like to address an inaccuracy in the article and acknowledge that both the Sheridan Corporate Communications and Information Technology departments work collaboratively. It is our mutual goal to ensure that critical communications are sent in a timely manner and that they are inclusive of the entire Sheridan community.

The article stated that Sheridan staff denied that students had not received an email. This is not true. Staff were unaware that the email that was intended for, and believed to be sent to both staff and students, only reached the employee population. Upon learning of the error, the situation was immediately corrected, with an email alert being sent to all students. We are reviewing the incident and taking steps to improve the process to ensure that it doesn’t happen again. The safety and security of the entire Sheridan community remains our utmost concern.