IT News

Set Your Password Hint for Self-Service Password Resets

[Apr. 10, 2015] Do you sometimes forget your password or forget to act on that third password expiry notice? Set your password hint and you will be able to do self-service password resets without needing to contact IT.

Setting Your Password Hint (first time)

If you have never set a password hint, after logging into AccessSheridan, you will see a box with the heading Set a Password Hint*. Follow the link to setup your personal password reset hint question and answer. The next time you need to reset your password, you will be able to use the Forgot your password/password expired? link on the AccessSheridan log-in page to reset your password—no need to call the IT Service Desk or visit the Service Desk counter.

* You will not see this choice if you have set your hint previously.

Changing Your Password Hint

To change your password hint, log-in to AccessSheridan and follow the link Change Password Reset Hint’ (found near the bottom of the page under the heading Account Utilities).

Questions or Concerns?

If you have any questions or concerns regarding password hints and/or resets please contact the IT Service Desk at ext. 2150 or send email to Further details about usernames and passwords, including information about Employee Password Aging, is available on the Accounts & Access page.