IT News

Cisco Jabber Vulnerabilities

[March 25, 2021] Due to multiple vulnerabilities* discovered in Cisco Jabber for Windows, Jabber for macOS, and Jabber for mobile platforms, IT is recommending that all users upgrade their Jabber software to the latest patched version.

* See Cisco Jabber Desktop and Mobile Client Software Vulnerabilities on Cisco’s website for more details.

Updating your Jabber Software

IT will be employing a change this evening, Thursday, March 25 at 10:30 p.m., that will automatically prompt Sheridan Jabber users to update their software the next time they launch the Jabber client.

macOS Users

Due to issues with the macOS version of the Jabber client, macOS users must be connected to VPN in order for the update to download successfully.

Windows Users

Windows users can download the update when they are prompted. The software should download successfully whether you are connected to VPN or not.

Mobile Users

Updated mobile apps for Cisco Jabber are available via the Google Play Store (Android) and App Store (iOS).

Download from AppsAnywhere

Alternatively, the latest desktop versions of Cisco Jabber can be downloaded from Sheridan’s AppsAnywhere page.

Questions or Concerns?

If you have any questions or concerns regarding this update, contact the IT Service Desk at or call 905-845-9430 ext. 2150.