[Mar. 19, 2015] As part of IT’s on-going efforts to improve wireless network services at Sheridan, on Wednesday, March 25 from 10 p.m. until 1 a.m. on Thursday, March 26, IT staff will be taking steps to mitigate interference issues in the G Wing at the Trafalgar Road campus.
A recent wireless site survey highlighted issues with our wireless network caused by co-channel interference. Co-channel interference happens when two or more wireless access points operating near each other use the same channel. This is a problem on the 2.4 GHz spectrum (used by our wireless access points) where there are only 3 useable channels. IT staff will be selectively disabling the 2.4 GHz radio on some of the access points to alleviate these interference issues and improve wireless connectivity in the G-wing.
There will be no impact to wireless services while the work is being done. However, following the service period IT staff will be carefully monitoring wireless performance in the G wing to ensure that the desired result was achieved. In the event there is an unanticipated negative change, the radios that were disabled will be re-enabled again. This is a fast and simple process.
If you have any questions or concerns please contact the IT Service Desk at email@example.com or call ext. 2150.