IT News

Adobe CC 2017 Software Updates: Exercise Caution

[Nov. 3, 2017] Today Adobe has released significant updates to its Creative Cloud suite of software applications—Adobe CC 2017.

We caution students and faculty who utilize Adobe CC for classwork, especially those who access Adobe applications from Sheridan’s lab computers, not to upgrade Adobe software on their personal machines at this time. Documents created and/or updated with several of these new applications (e.g. After Effects, Premiere and InDesign) will not be compatible with the Adobe CC versions currently installed on our lab computers.

When Will Adobe CC be Updated on Lab Computers?

Software updates for computers in Sheridan’s general purpose computing labs (e.g. like the Learning Commons) are typically updated prior to the start of each new academic year. The next update for these labs will take place in August, prior to the start of the September 2017 semester.

Software in program-specific specialty labs, like the Mac labs in the Faculty of Animation, Arts and Design, is updated on a term basis. New software versions in these labs should be available during the Winter semester that begins in January 2017. Speak to the lab tech associated with your program for advice before updating software on your personal computer.

Adobe CC Licensing on Employee Workstations

If you are an employee who has Adobe CC applications installed on your workstation and you are not running a Sheridan disk image, you should know that this update will affect the licensing for some applications—you may see some of your updated apps revert to trial versions. IT is currently putting together a new serialization tool to address this issue. Contact the IT Service Desk for further details if this situation applies to you.

Questions or Concerns

If you have questions or concerns in regard to the latest Adobe update, please contact the IT Service Desk at ext. 2150 or email