sheridan
Mobile Computing

Potential Compatibility Issues with macOS 11 (Big Sur)

macOS 12 (Monterey) –
Don't Upgrade Yet!

We know many users are excited to upgrade to Apple's latest operating system, macOS 12, Monterey. Please be aware that Monterey is not yet formally supported at Sheridan and we do not recommend that users upgrade to it at this time.

See also:

Important info about Macs with Apple Silicon Processors

[October 28, 2021] If you are considering upgrading to macOS 11, Big Sur, please keep in mind that you may experience incompatibilities with some of your software.

Known Issues

Current Software

Before upgrading, we recommend that you check the website of the software vendor for any applications that you often use. For example, various applications by Avid are not fully compatible at this time, including Media Composer, some Pro Tools plugins, and others.

Older Software

To date there have been reports from users experiencing issues with some applications, particularly with older versions. This is often due to the fact that macOS 11 Big Sur (and later) will only run 64-bit applications (including macOS Catalina), meaning that older 32-bit applications such as Adobe CS5 (Illustrator CS5, InDesign CS5), Microsoft Office 2011, Aperture and Final Cut Studio (7) will not work.

How to check if an app is 32-bit (which will not work with Big Sur)

  1. Click on the Apple logo in the upper left corner of your display Select “About This Mac” followed by “System Report
  2. Navigate to Legacy Software under the Software tab
  3. See if any of your software is listed in the Legacy Software section. If so, click on the software title to see if it is noted as being a “32-bit” application.

Frequently Asked Questions

Will macOS 11 Big Sur work with Sheridan’s network services?

Yes, Big Sur is compatible and supported

Will macOS 11 Big Sur work with Sheridan’s printing services?

Yes, as long as you are using the latest Papercut client and have the Lexmark universal printer drivers installed. See Setting up the the Green Print Queue for details.

Is macOS 11 Big Sur compatible with my Sheridan curriculum software?

Software titles that are posted on Sheridan's AppsAnywhere software portal have been tested for compatibility with Big Sur, but we still recommend that you check the software vendors website for any specific applications that you use often before upgrading.

Resources

Questions or Concerns?

If you have any questions or concerns, contact the IT Service Desk at ext. 2150 or send email to servicedesk@sheridancollege.ca.