CAB (Change Advisory Board)
Change is the addition, modification or removal of anything that could have an effect on IT services. Changes are introduced to realize benefits and reduce service disruptions, defects, and re-work. The purpose of Change Management is to control (but not become bureaucratic) all the changes so we can protect the business, the continuity of our services, and optimize risk.
About CAB
The establishment of the Change Management process necessitated the development of the governance structure to ensure that appropriate levels of authority are engaged in approving proposed changes.
The Change Advisory Board was founded on August 12, 2015. The CAB's Terms of Reference reflect its mandate, scope and modus operandi.
The Change Management Process
IT Change Management & CAB
These brief, light-hearted videos, produced in collaboration with the Sheridan Production House and featuring Sheridan students, looks at the importance of IT Change Management and the role of the Change Advisory Board (CAB).
Change Management Part 1 [00:59]
Introduces the roles of the Change Originator and the Service Owner and explains their responsibilities in the change management process.
Change Management Part 2 [1:02]
Explains the role of the Change Manager and Business Owner.
Change Management Part 3 [00:41]
Highlights the role of CAB and introduces the change categortization and approval processes.
Change Management Part 4 [00:32]
Provides more detail regarding the levels of approval required for different change categories.
Change Management Part 5 [01:30]
Shows the inner workings of a CAB meeting and how changes are dealt with.
Change Management Part 6 [00:17]
Concludes with final thoughts on the CAB meeting.
Meetings
Meeting Agendas & Minutes*
CAB meetings are held every Wednesday at 10 a.m. unless otherwise indicated.
* accessible to Sheridan employees only
2016-2017 Academic YearSeptember 27, 2017 September 20, 2017 September 13, 2017 September 06, 2017 August 23, 2017 August 16, 2017 August 9, 2017
August 2, 2017 July 26, 2017 July 19, 2017 July 12, 2017 July 5, 2017 |
Upcoming MeetingsAll meetings are scheduled for one hour and will be conducted via WebEx.
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2017 Meeting Archives (Jan. - June)June 28, 2017 June 21, 2017 June 14, 2017 June 7, 2017 May 31, 2017 May 24, 2017
May 17, 2017
May 10, 2017
May 3, 2017
April 26, 2017 April 19, 2017
April 12, 2017 April 5, 2017
March 29, 2017
March 22, 2017 March 15, 2017
March 8, 2017 March 1, 2017 February 22, 2017 February 15, 2017 February 8, 2017
February 1, 2017
January 25, 2017 January 18, 2017 January 11, 2017
January 4, 2017 2016 Meeting ArchivesDecember 21, 2016 December 14, 2016 December 7, 2016 November 30, 2016
November 23, 2016 November 16, 2016 November 9, 2016 November 2, 2016
October 26, 2016 October 19, 2016 October 12, 2016 October 5, 2016 September 28, 2016 September 21, 2016 September 14, 2016 |
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CAB Membership
The membership of the CAB is flexible, depending on the change(s) being reviewed, to ensure that there is proper representation of the appropriate technical and business interests. In addition to the standing members referenced below, change originators, service owners and/or the business owners affected by a proposed change are invited to attend CAB.
CAB Representatives
CAB Chair(s)
| Name | Affiliated Area | Date in Role |
| James Duncan | Information Technology | October 17, 2016 |
| Vacant | Non-IT | TBD |
Standing Members
| Business Unit | Primary | Alternate |
| Office of the Registrar | Bryan MacFarlane | None |
| Faculty of Humanities & Social Sciences | Vacant | None |
| Faculty of Continuing & Prof. Studies | Vacant | None |
| Faculty of Applied Science & Technology | Robert Pearce | None |
| PSOB (Pilon School of Business) | Dayan Ginige | None |
| Faculty of Appl. Health & Comm. Studies | Vacant | None |
| Faculty of Animation, Arts & Design | Martin de Bernardo | None |
| Finance & Administration | Vacant | None |
| HR (Human Resources) | Vacant | None |
| CTL (Centre for Teaching and Learning) | Yanfei Ma | Farzana Jiwani |
| Student Services | Lingling Jiang | Jennifer Hance |
| Marketing and Communications | Kevin Bunt | None |
| Information Technology - CSG | Ian Colquhoun | Kevin McDermott |
| Information Technology - ISC | Luke Chimilenko | Jean Lu |
| Information Technology - ISG | Stephen Taylort | Martin Nowakowski |
| Information Technology - ESS | Evelyn Shoemaker | Ausim Mobeen |
| Information Technology - ITS | Adrian Balaura | Joel Thomas |
| Information Technology - CTG | Trevor Hanekamp | Arlene Smyth |
| Information Technology - PMO | Guilherme Engmann | Katherine Budaya-Billard |
Advising Members
| Business Unit | Primary | Alternate |
| Campus Security | Josh Fortier | Catherine Sloat |
| Facilities Management | Hunter Kirkpatrick | Carolyn Judd |
Supporting Members
| Name | Affiliated Area |
| Vacant | AVP, Information Technology |
| Julia Kraveca | Change Management Process Owner |
| Randy Boden | Cherwell Administration |
| Marcie Matsubuchi | Recorder |
† Advising members have no voting privileges
Support & Resources
Change Management/CAB Resources
- CAB Terms of Reference
- IT Change Management: Guiding Principles
- IT Change Management: Process Definition
Cherwell Resources
Cherwell is the software tool used by Sheridan for IT Service Management (ITSM). The CAB utilizes Cherwell to manage change requests.
Cherwell Training Session Archives
The video linked below requires the WebEx Network Recording Player for Advanced Recording Format (.arf) files to view. This version, and other WebEx players, can be downloaded from sheridancollege.webex.com. Select Support > Downloads and follow the link under Recorder and Players.
- Cherwell Training Refresher (recorded June 8, 2016)
Contacts
IT Change Manager/Process Owner
CAB Co-Chairs
- James Duncan
- TBD
Cherwell Training/Resources