Information Technology

IT Service Desk

Hours of Operation

7:30 a.m. - 8 p.m., Monday - Friday

Contact Us


p: 905-845-9430 ext. 2150

IT Service Desk ChatChat & Remote Assistance

Schedule an Appointment Schedule a Service Appointment


Tech Essentials

Mac OS X 10.11 El Capitan –  Potential Issues

If you are a Sheridan student using a Mac for course work, or a Sheridan staff member using a Mac for your day-to-day work, it is NOT recommended that you upgrade to Mac OSX 10.11 (El Capitan) at this time—you may experience bugs in the OS, incompatibilities with some of your software, and potentially, Sheridan services that you are currently using.

Tech Essentials

New Sheridan Students & Employees – Get Your Tech Essentials

From network access and printing, to installing software and accessing your Sheridan email, the Tech Essentials page is your launching point to getting connected to technology and online services at Sheridan.

What the Tech is Going On?

What the Tech is Going On? Fall Issue Now Available

Get the lowdown on tech-related happenings from Sheridan’s IT department. This issue features details about our new IT Service Desk, a heap of staffing announcements, and the usual assortment of project updates and IT-related news.

Windows 10 - Non-support Notice

Windows 10 - Non-support Notice

Microsoft has released new operating system – Windows 10 on July 29, 2015 as a free upgrade to qualified users. Windows 10 will not be supported at Sheridan for the start of the 2015 Fall term. The Sheridan community is advised that Windows 7 continues to be the supported platform in all teaching and learning spaces as well as on all employees’ technological platforms.