Information Technology

IT Service Desk

Hours of Operation

7:30 a.m. - 10 p.m., Monday - Friday

Contact Us


p: 905-845-9430 ext. 2150

IT Service Desk ChatChat & Remote Assistance

Schedule an Appointment Schedule a Service Appointment


IT Website Feedback

We Want Your Opinion – IT Home Page Survey

We will soon be introducing the IT Service Catalogue - a detailed listing of all of the technology-related services that are available to students and staff. To go along with our new Service Catalogue pages we will also be introducing a new home page design. We have two options for you to consider and would like your opinion on which one you like the best. 

Tech Essentials

New Sheridan Students & Employees – Get Your Tech Essentials

From network access and printing, to installing software and accessing your Sheridan email, the Tech Essentials page is your launching point to getting connected to technology and online services at Sheridan.

Windows 10 Support

Windows 10 Support for Mobile Computing Students

Beginning this January, students in a Windows-based Mobile Computing program can run the Windows 10 operating system on their laptops.

Safari issues & OWA

Incompatibilities with Safari Browser and OWA Calendar

Apple computer users who use Safari v 9 are unable to view calendar entries in OWA (Outlook Web App). Microsoft/Apple are aware of this issue, but there is no word yet on when/if a patch will be availalble to correct this. This issue also affects Safari users on mobile devices who are running iOS v 9.