Information Technology

IT Service Desk

Hours of Operation

7:30 a.m. - 8 p.m., Monday - Friday

Contact Us


p: 905-845-9430 ext. 2150

IT Service Desk ChatChat & Remote Assistance

Schedule an Appointment Schedule a Service Appointment


onecard printing topups

Funds in Student's onecard Flex Account Can Now Be Used for Printing

Up until now, only funds allocated to a student's PaperCut account could be used to pay for printing. Effective July 4, Sheridan students will be able to use funds in their onecard's general purpose cash account (aka Flex account) for printing.

IT Service Desk

More than Just Help, Say Hello to Service

Over the past several months Sheridan’s IT department has been taking steps to redefine its customer service strategy by introducing a support mechanism, based on industry best practices, that emphasizes supporting the people that use technology rather than just the technology itself. Say hello to service.

set you password hint

Set Your Password Hint for Self Service Password Resets

Do you sometimes forget your password or forget to act on that third password expiry notice? Set your password hint and you will be able to do self-service password resets without needing to contact IT.