sheridan
IT Services
Support & Training

Classroom Support

About Classroom Support

Available to

  • Sheridan Employees
  • Guest speakers/lecturers

Requirements

Service Desk technicians can be dispatched to Sheridan classrooms and other academic spaces to provide in-person technical support.

Key Features

  • expedites resolution of Instructional technology equipment issues

  • minimizes the impact of technology issues on learning & presentation experiences

Service Conditions

  • users are responsible for ensuring that any personal devices they may be using are compatible with Sheridan's instructional technology equipment

  • the IT Service Desk does not provide adapters, dongles or cables – these can be purchased from your local campus bookstore or electronics retailers

Hours of Availability

Classroom support is available Monday - Friday from 7:30 a.m. until 10 p.m. (holidays excluded).

Requesting Support

Support Hours

  • Monday - Friday from 7:30 a.m. until 10 p.m. (holidays excluded)

Call for Support

Desk-side support can be requested via telephone by calling extension 2150.

Click to Chat

Click here to begin a chat session with a Service Desk representative.

Email

If you require immediate assistance we recommend you contact the Service Desk via telephone or online chat. If you want to report a technology issue but your concern is not urgent send email to servicedesk@sheridancollege.ca.