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How to Clear your Cache & Cookies

If you encounter problems accessing a website or web-based service, it is sometimes necessary to clear your cache and cookies.

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Internet Explorer (v. 11): How to Clear Your Cache and Cookies

  1. Go to the Tools menu and select Safety and then Delete Browsing History…
    Internet Explorer - Tools Menu

  2. Check the box beside Temporary Internet files and website files (these are your cached files) and check the box beside Cookies and website data.
    Internet Explorer
  3. Click the Delete button. Your cache and cookies have been cleared.

Internet Explorer (v. 8): How to Clear Your Cache and Cookies

  1. Go to the Safety menu and select Delete Browsing History…
    Internet Explorer - Tools Menu

  2. Click the checkbox beside Temporary Internet Files (these are your cached files).
    Click the checkbox beside Cookies.
    Internet Explorer
  3. Click the Delete button. Your cache and cookies have been cleared.


Safari: How to Clear Your Cache and Cookies

  1. Go to the Safari menu and select Reset Safari…
    Safari: Reset Safari
  2. Check the boxes beside Empty the cache and Remove all cookies.
    Reset Safari - Detail
  3. Click the Reset button. Your cache and cookies have been cleared.

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