sheridan
IT Services
Accounts & Access

Employee Password Change Policy

Every Sheridan employee is required to change her/his password every 120 days. After changing your password, you will need to manually enter your new password for the systems and services that utilize your Sheridan network password. These include:

Changing Your Password

How will I know when I have to change my password?

You will receive email notification 20 days prior to your password expiring. Failure to reset your password within the 20 day period can result in you being locked out of your account. Below is a sample of the email notification you will receive when your password expires:

SUBJECT: *First* Password Expiry Reminder

Dear Sheridan Colleague,

Sheridan employee passwords must be changed every 120 days.

Your password will expire in three weeks. Please change your password at your earliest convenience:

  1. Login to AccessSheridan (the link is accessible from the Sheridan's home page)

  2. Click on the Change Password link (found under the Sheridan logo on the top, right side of the page)

  3. Remember to manually enter/update your new password for email, wireless, and other Sheridan services on all of your connected devices

Visit the Sheridan IT website for more information, or to review the Employee Password Aging Policy.

As per security best practices, Sheridan IT will NEVER send you an email asking you to divulge account details or with links asking you to log into your account.

How do I change my password?

To change your password, log into AccessSheridan and follow the link "Change Password" under the heading "Account Utilities" that is found near the bottom of the page.

Choosing a Secure Password

The following rules must be followed when choosing your Sheridan password:

  • Cannot be your Sheridan ID number
  • Must be between 8 and 32 characters long
  • Cannot contain your username
  • Must contain 3 of the following 4 character types: upper case alphabetic, lower case alphabetic, numeric, and symbols
  • Must not contain 4 or more characters in sequence. (e.g. qwert, 3456, ghij)
  • No more than 3 numeric digits consecutively. (aF483nc# is okay, aF4836nc# is not)
  • Only 1 pair of repeated characters (non case-sensitive). (gJ5dd84$ is ok, gJdDd84$ and gg5dD84$ are not)
  • Must not be found in a dictionary check of approximately 1.4 million words

Timing of Password Changes

In the majority of cases, password changes take effect immediately. For the exceptions listed below, password changes can take up to 24 hours to go into effect:

  • SSH/FTP access to Atlas
  • SSH/FTP access to Helios
  • SSH access to any of the PeopleSoft or Oracle servers

After You Change Your Password

You will need to update the saved Sheridan passwords on any and all devices that utilize any of the above mentioned Sheridan services, including:

Windows users can take advantage of the Credential Manager to update many or all of their stored network passwords from one place.

Mac users can take advantage of the Keychain Access program to easily update credentials on their system.

If you have further questions or concerns, please contact the IT Service Desk at extension 2150 or email servicedesk@sheridancollege.ca.