sheridan
IT Services
Accounts & Access

Employee Accounts

About Employee Accounts

Available to

  • Sheridan employees

Requirements

Full-time Employees

If you are hired as a full-time employee, you will automatically be assigned a network account once your Human Resources record is created. Note that an account cannot be created until you have been assigned a Sheridan employee number.

Part-time Employees

If you are part-time faculty or part-time staff, your manager or his/her designate will need to contact the IT Service Desk to request an email account for you (once a Sheridan employee number has been created for you).

Faculty of Continuing & Professional Studies Instructors

FCAPS instructors are sent a letter with their username and initial password. Alternatively, you may be notified by someone in your faculty.

Key Features

Your Sheridan username and password is used to access a number of Sheridan systems and services, including:

  • Sheridan Secure Access wireless network
  • AccessSheridan (Sheridan's web portal for students & staff)
  • Network printers
  • Sheridan email and calendar
  • PeopleSoft Applications*
  • Network drives
  • Secured web content
  • SLATE (Sheridan Learning & Teaching Environment)

* access to some PeopleSoft applications and/or features may require additional account privileges. See PeopleSher Applications on the Business Systems page for more details.

Requirements

All Sheridan employees are required to change their password every 120 days. For details see Employee Password Aging: What You Need to Know.

Password Changes/Forgotten Passwords

In-Person or Telephone Support

If you are unable to change/reset your password using one of the self-service methods described above you can call or visit the IT Service Desk for assistance. See the Support tab for details.

Support

In Person Support

Available at the IT Service Desk counter. Government-issued photo ID will be required.

Phone Support

If you are unable to visit the IT Service Desk counter, you may call the Service Desk, Monday to Friday from 7:30 a.m. - 10 p.m. to request a password change. Due to security reasons we are unable to give out usernames and passwords by email or via online chat.

IT Service Desk

  • From the Brampton calling area: 905-459-7533 ext. 2150
  • From the Hamilton calling area: 905-681-4611 ext. 2150
  • All other calling areas: 905-845-9430 ext. 2150
  • Internal callers: dial ext. 2150