sheridan
About IT
About IT: IT Governance

CAB (Change Advisory Board)

Change is the addition, modification or removal of anything that could have an effect on IT services. Changes are introduced to realize benefits and reduce service disruptions, defects, and re-work. The purpose of Change Management is to control (but not become bureaucratic) all the changes so we can protect the business, the continuity of our services, and optimize risk.

About CAB

Change Management doodleThe establishment of the Change Management process necessitated the development of the governance structure to ensure that appropriate levels of authority are engaged in approving proposed changes.

The Change Advisory Board was founded on August 12, 2015. The CAB's Terms of Reference reflect its mandate, scope and modus operandi.

The Change Management Process

The process of managing changes to IT services has been documented in order to create a repetitive and predictable outcome no matter who in IT handles a change. The videos below will help you understand how IT manages changes. You may also elect to review the documented process in its entirety. See Change Management Process Definition for details.

IT Change Management & CAB

These brief, light-hearted videos, produced in collaboration with the Sheridan Production House and featuring Sheridan students, looks at the importance of IT Change Management and the role of the Change Advisory Board (CAB).

Change Management Part 1 [00:59]

Introduces the roles of the Change Originator and the Service Owner and explains their responsibilities in the change management process.

Change Management Part 2 [1:02]

Explains the role of the Change Manager and Business Owner.

Change Management Part 3 [00:41]

Highlights the role of CAB and introduces the change categortization and approval processes.

Change Management Part 4 [00:32]

Provides more detail regarding the levels of approval required for different change categories.

Change Management Part 5 [01:30]

Shows the inner workings of a CAB meeting and how changes are dealt with.

Change Management Part 6 [00:17]

Concludes with final thoughts on the CAB meeting.

Meetings

Meeting Agendas & Minutes*

CAB meetings are held every Wednesday at 10 a.m. unless otherwise indicated.

* accessible to Sheridan employees only

2016-2017 Academic Year

April 5, 2017

  • no meeting

March 29, 2017

  • no meeting

March 22, 2017

March 15, 2017

  • no meeting

March 8, 2017

March 1, 2017

February 22, 2017

February 15, 2017

February 8, 2017

  • no meeting

February 1, 2017

  • no meeting

January 25, 2017

January 18, 2017

January 11, 2017

  • no meeting

January 4, 2017

Upcoming Meetings

All meetings are scheduled for one hour and will be conducted via WebEx.

  • April 12, 2017
  • April 19, 2017
  • April 26, 2017

2016 Meeting Agendas & Minutes

December 21, 2016

December 14, 2016

December 7, 2016

November 30, 2016

  • no meeting

November 23, 2016

November 16, 2016

November 9, 2016

November 2, 2016

  • no meeting

October 26, 2016

October 19, 2016

October 12, 2016

October 5, 2016

September 28, 2016

September 21, 2016

September 14, 2016

CAB Membership

The membership of the CAB is flexible, depending on the change(s) being reviewed, to ensure that there is proper representation of the appropriate technical and business interests. In addition to the standing members referenced below, change originators, service owners and/or the business owners affected by a proposed change are invited to attend CAB.

CAB Representatives

Name Role Area of Representation
Daryl Bakes Secondary Designate IT, Support Services
Martin de Bernardo Standing Member Faculty of Animation, Arts & Design
Randy Boden Supporting Member IT, Support Services
Katherine Budaya-Billard Standing Member (interim) IT, Project Management Office
Luke Chmilenko Secondary Designate IT, Information Security
Ian Colquhoun Standing Member IT, Cloud Services Group
James Duncan CAB Chair IT, Cloud Services Group
John Fitzgerald Secondary Designate IT, Support Services
Joshua Fortier Advising Member Security
Dayan Ginige Standing Member Pilon School of Business
Jennifer Hance Secondary Designate Library & Learning Services
Trevor Hanekamp Standing Member IT, Collaborative Technology Group
Lingling Jiang Standing Member Library & Learning Services
Farzana Jiwani Secondary Designate Centre for Teaching & Learning
Carolyn Judd Secondary Designate Facilities Management
Julia Kraveca Supporting Member IT, Support Services
Carla Lewis Secondary Designate IT, Project Management Office
Ji Yun(Jean) Lu Standing Member IT, Information Security
Yanfei Ma Standing Member Centre for Teaching & Learning
Bryan MacFarlane Standing Member Office of the Registrar
Chad Mansell Standing Member Facilities Management
Kathleen McAndrew Secondary Designate IT, Support Services
Kevin McDermott Secondary Designate IT, Cloud Services Group
Michael Mitchell Secondary Designate IT, Collaborative Technology Group
Ausim Mobeen Secondary Designate IT, Enterprise System Services
Martin Nowakowski Secondary Designate IT, Infrastructure Solutions Group
Stan Padacz Secondary Designate IT, Support Services
Robert Pearce Standing Member Faculty of Applied Science & Technology
Rick Ruse Secondary Designate Faculty of Animation, Arts & Design
Evelyn Shoemaker Standing Member IT, Enterprise System Services
Bruce Smith Supporting Member IT, Associate Vice President
Rod Stewart CAB Meeting Minutes;
Advising Member
IT, Support Services
Stephen Taylor Standing Member IT, Infrastructure Solutions Group
Stuart Tenn Secondary Designate IT, Support Services
Joel Thomas Standing Member IT, Support Services

Advising members have no voting privledges

Support & Resources

Change Management/CAB Resources

Cherwell Resources

Cherwell is the software tool used by Sheridan for IT Service Management (ITSM). The CAB utilizes Cherwell to manage change requests.

Cherwell Training Session Archives

The video linked below requires the WebEx Network Recording Player for Advanced Recording Format (.arf) files to view. This version, and other WebEx players, can be downloaded from sheridancollege.webex.com. Select Support > Downloads and follow the link under Recorder and Players.

Contacts

IT Change Manager/Process Owner

CAB Co-Chairs

Cherwell Training/Resources